Shipping policy

Shipping Policy for Etched Wallet Art

Last Updated: 01/2024

At Etched Wallet Art, we understand the importance of a smooth and efficient shipping process. Please review our shipping policy to ensure clarity on delivery times, shipping rates, and related details.

Processing Time:

  1. Order Processing: Orders are typically processed within 1-2 business days after payment confirmation.

  2. Customized Items: Please note that items with customization or personalization, such as engraved products, may require additional processing time.

Shipping Methods:

  1. Standard Shipping: We offer standard shipping options, which typically take 3-7 business days for delivery.

  2. Express Shipping: Expedited shipping options are available for faster delivery, with an estimated transit time of 2-3 business days.

  3. International Shipping: We provide international shipping options, and the delivery time varies based on the destination. Please note that additional customs fees and import duties may apply for international orders.

Shipping Rates:

  1. Domestic Rates: Shipping rates for domestic orders are calculated based on the weight of the items and the selected shipping method.

  2. International Rates: International shipping rates vary based on the destination and are calculated during the checkout process. Customers are responsible for any customs fees or import duties incurred.

Order Tracking:

  1. Tracking Information: Once your order is shipped, you will receive a shipping confirmation email with tracking information to monitor the status of your delivery.

  2. Tracking Issues: If you encounter any issues with tracking your order, please contact our customer service team at [your email address] for assistance.

Shipping Delays:

  1. Unexpected Delays: While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions or customs delays may cause occasional delays. We appreciate your understanding in such cases.

Address Accuracy:

  1. Customer Responsibility: It is the customer's responsibility to provide accurate shipping information. Please double-check the shipping address during the checkout process. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Contact Information:

For any inquiries related to our shipping policy or to address specific shipping concerns, please contact us at glen@etchedwalletart.com

Thank you for choosing Etched Wallet Art. We appreciate your business and are dedicated to providing a positive and efficient shipping experience.